The Ontario Refrigeration and Air Conditioning Contractors Association (ORAC) is committed to protecting the privacy, confidentiality, accuracy and security of the personal information that it collects, uses, retains and discloses in the course of conducting business.
Collection of Information
Personal data such as name, title, company name, address, e-mail address, telephone, mobile and fax numbers, and other information may be collected by ORAC from you in order for ORAC to respond to a request for additional information about a product/service or about ORAC. If you contact ORAC, we may keep a record of that correspondence. ORAC will ask you for personal data when you register for an event or educational session. ORAC may also occasionally ask you to complete surveys that we may use for research.
When you register to become a member, sign up for events or information sessions, ORAC may collect your credit card number and its expiration date. Also, personal data such as your name, title, company name, address, e-mail address, telephone and fax numbers, and other information may be collected for the purpose of fulfilling your request. If you do not wish to give us your credit card number or other personal information over the web, you may place an order with a representative over the telephone by calling us at 905-670-0010 or fax your completed order form to 905-670-0474.
In advance of any data collection you will be told the purpose for which the data will be used and ORAC will make every effort to insure that the accuracy of the data on file remains current and up to date.
Be advised that ORAC web site uses “cookie” technology and also logs IP addresses and browser information for purposes of system administration, identifying technical difficulties, evaluating traffic patterns and usage of web site, and otherwise providing content relevant to users of the web site. ORAC uses this information to help make the web site more useful to browsers.
Use, Disclosure, and Transfer of Personal Data
ORAC reserves the right to use aggregated data (data that is not individually identifiable). Such aggregate uses could include, but are not limited to, evaluation, business analysis, and otherwise meeting ORAC’s marketing and business objectives.
Data Security and Integrity
Our Commitment to You
Maintaining the security of your personal information is a top priority. Only authorized personnel have access to your information. Our systems and procedures are designed to prevent the loss, misuse, unauthorized access, disclosure, alteration, and destruction of your information. Our commitment to security is emphasized in our Code of Ethics by OBSERVING THE HIGHEST STANDARDS OF INTEGRITY and extends to the contracts and agreements that we sign with external suppliers and service providers. We will only retain your information for as long as required for the purposes for which it was collected and/or any legal or regulatory requirements.
How to Make an Inquiry
In our efforts to ensure that your privacy concerns are addressed, ORAC has appointed the Managing Director as our Privacy Officer. For all your privacy related inquiries contact ORAC at 905-670-0010 or emailing[email protected].
Statements To Be Included With All Electronic Correspondence.
The information in this e-mail is intended solely for the addressee(s) named, and is confidential. Any other distribution, disclosure or copying is strictly prohibited. If you have received this communication in error, please reply by e-mail to the sender and delete or destroy all copies of this message.
The information in this fax is intended solely for the addressee(s) named, and is confidential. Any other distribution, disclosure or copying is strictly prohibited. If you have received this communication in error, please reply by fax to the sender and delete or destroy all copies of this message.